- Faster and easier to sign tenants up to utility services
- 80% click through demonstrates tenants are loving it
Earning additional revenue through Utility Connections is now easier and faster, and a better experience for tenants, thanks to new updates from Forms Live.
The new Utility Connections roll out from Forms Live takes the pain and repetitive data entry out of connecting tenants to services such as electricity, gas, internet, and moving services.
The new workflow provides tenants with the option to connect utility services immediately after the tenancy agreement has been executed via DocuSign. This ensures data from the agreement is pre-populated – all property managers need to do is encourage their tenants to sign.
“Since introducing this new upgrade, we have seen up to an 80% click through rate by tenants to sign the form and connect their utilities via the service recommended by the property manager,” said David Howell, Forms Live CEO.
“Tenants love it because it removes the stress of them organising and coordinating all these services themselves and many utility connections offer great deals which put the property managers in a good light.”
The new upgrade has replaced a tedious process of having to transcribe data across into a new form and turned it into a one-click option property managers can send to tenants. The higher click through and conversion rates mean utility connections can now become a significant revenue stream for agencies.
“The manual handling and need to constantly re-enter data has been a turn off for many property managers who simply haven’t had the time in the past to chase the additional admin that offering utility services created,” David said.
“But the new process is so simple, it makes it easy to earn new revenue while also offering an improved service. It even opens up the option of making it available to new buyers when they move in.”
The Forms Live Utility Connections service allows property managers to continue to connect to their favourite utilities provider.
In Victoria, Forms Live is integrated with:
- Compare & Connect
- Direct Connect
- Move Me In
- Ray White – Home Now
- The Whole House
- Your Porter